Retail Respect

There is one action .....a concrete example of excellent customer service i have noticed lately.

I have experienced this numerous times from a certain financial services company. I won't mention their name because that is not my purpose today. Whenever i call this company with a question or request ...i notice that when the conversation is over...they wait for me to hang up the phone first. They literally never end the call first. That may sound like a very small gesture...

but it speaks volumes of  respect for their clientelle. 

Does your business serve the public? Are your staff closing the door hastily when the sale is complete? Or is there a more gracious exit that says to a person that you respect them as a person and not just their wallet?

peace out, 

Carla.

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God Makes It Better

Too many things now a days have artificial colors and dyes...The above was made by God. Fresh raw juice made from raw beets carrots and apples...that's it. No water added. 

Frugal side notes. The jar is upcycled and the juicer i use often was granted to me by someone who couldn't sell it to anyone at their yard sale. Free does not always mean low quality. Sometimes it just really rocks:)

Peace out, 

C.

The Podium

Where is the podium in your house? To which books are given "royal assent" by the authority figures in your home.

For me, it is the bible, of the Judeo Christian heritage, which is given that place of reverence. When a bible is read aloud, there floats about the house a bit of holy hush...a quiet thoughtfulness and pleasant absorption.

As I do have a fondness for "success" literature and "motivational gurus", I notice that every single one of them has a profound reverence for the act of reading. Every single big time billionaire places a high value on the simple and yet profound activity of reading.

Some folks prefer to listen to audio versions of their fave books, but that is still "almost" the same as reading, other than that it is more difficult to pause and reflect and/or take notes in the midst of an audio recording.

Having a physical copy of a book in your hand just lends itself to thoughtful pauses and reflection. The art of pondering, the ability to hover over an idea until one can see it from every possible angle.

So, in summary I would like to ask you gently, my good friends, relatives and associates and colleagues....who has the podium in your home?

Peace,

Carla

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