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Saturday, April 14, 2012

Gluten Free at Dairy Queen

I received a very polite and helpful response from Dairy Queen headquarters in Canada in response to my
request for any gluten free items in their menu. Find pasted below the letter they sent to me:

Dear Ms. ,

Thank you for contacting Dairy Queen Canada Inc. with your request for
gluten information.

We know dealing with gluten intolerance can be very difficult and Dairy
Queen would like to help you enjoy your favorite DQ® treats while still
following a safe diet. We hope the following information will be of
assistance to you. If you are looking for something other than the
products listed, please check out our nutrition calculator at one of the
links below.

http://dairyqueen.com/ca-en/eats-and-treats/nutrition-calculator/
or
http://dairyqueen.com/ca-fr/eats-and-treats/nutrition-calculator/

Our nutrition calculator offers nutrition, ingredients, and allergen
information for approved menu items within the DQ system. The nutrition
calculator is updated on an on-going basis with the newest information on
products and promotions, as we strive to provide the most accurate,
up-to-date information.

We are happy to inform you that the following DQ products do not contain
gluten:

• Vanilla and chocolate soft serve
• Arctic Rush® slush (all flavors)
• These toppings for Shakes and Sundaes: Chocolate, Caramel, Hot Fudge,
Marshmallow, and Strawberry
• MooLatté® frozen blended coffee drinks in vanilla or mocha without
whipped topping
• These manufactured novelties: DQ Fudge Bar and DQ Vanilla Orange Bar
• These Blizzard® Treat Flavors: Reese’s® Peanut Butter Cup, Banana Split,
Skor and Strawberry (note that Blizzard cakes often have additional
ingredients and Blizzard cakes made with these flavors may contain
gluten )
• From our food line, I would recommend trying a plain original or
GrillBurger™ hamburger patty, grilled chicken patty, or hot dog, prepared
without a bun.

Many of our Blizzard candies and toppings contain wheat, rye, oats, and/or
barley that would not be safe for a customer with gluten intolerance.
Please note that the Blizzard mixing machine is used for all flavors and
so cross-contact may occur on any Blizzard flavor treat. As DQ stores and
restaurants are very busy, there is always a chance of cross contact of
gluten in any DQ product.

For your safety, we recommend you notify the staff at the DQ location of
your allergy or intolerance before placing your order and request they
thoroughly clean the Blizzard machine before blending your Blizzard to
reduce the risk of cross-contact.

Additionally, please double check all of this information regarding food
and treats with your local restaurant.

Once again, thank you for taking the time to contact us. We hope the
information we have supplied will be helpful to you!

Kind regards,



Dairy Queen Customer Feedback Program
Dairy Queen Canada