Sunday, December 23, 2012

Gluten Free at Starbucks

Ok, so in my quest for all things "gluten free" I contacted the  canadian head office of Starbucks.
Basically I got a long but friendly email back stating the following:



We're delighted you took the time to contact us!

Starbucks is unable to guarantee a "gluten-free" environment in our retail locations due to the potential for cross contamination with gluten-containing products. The open environment and operating procedures of our store locations may present additional risk for gluten-sensitive customers aside from the gluten-containing ingredients themselves. "Gluten-free" is a claim with specific requirements defined by government agencies and industry standards. We are unable to make this claim on a product unless the item is specifically formulated and manufactured to meet the definition of the claim.

Thanks again for writing us.  If you ever have any questions or concerns in the future, please don't hesitate to get in touch.

So that was the main gist of the email. Kinda stinks that a prosperous company would care so little for those who are struggling daily with gluten intolerance. Even Rice Crispies has come up with a "Gluten Free" brand  of rice crispies in order to meet the demand. If you want to inquire about the Starbucks locations in your neighbourhood contact their head office yourself either through their website or by snail mail:

http://www.starbucks.ca/customer-service

Note to their credit. The local Starbucks does carry some prepackaged snack bars under the brand called
"Kind" which are labelled gluten free. However, that seems to be the limit to their gluten free food options.


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